Merry Christmas!
Please be advised that Sabre Indonesia Office will be closed over the Christmas on 25 December 2018, and for Monday, 24 December 2018, Our Customer Service operating hours will be changed from 08.30 AM – 14.30 PM. We will reopen on Wednesday, 26 December 2018.
Thank you for your kind attention and happy holiday!
Best Regards
Sabre Travel Network Indonesia
Customer support after office hours/ weekends/ public holiday
HP : 0816920832 or 0812862323
Emaill : helpdesk@sabretn.co.id, technical@sabretn.co.id, marketing@sabretn.co.id
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Four More Asian Carriers Adopt Abacus Paperless EMD Technology
[ezcol_1half id=”” class=”” style=””] Abacus International, the leading travel solutions provider in Asia Pacific, today announced that four more Asian carriers have adopted the Abacus electronic miscellaneous document (EMD) technology: Singapore Airlines, SilkAir and Cathay Pacific, together with Hong Kong-based Dragonair. Responding to the IATA mandate for all miscellaneous documents issued from January 2014 to be electronic, many airlines have partnered with Abacus to implement the required proprietary technology, creating a new paperless ticketing environment. Beyond the benefits of full digitization, carriers gain the ability to track their ancillary sales, with Abacus e-coupons for lounge access, baggage, in-flight Wifi and more. Databases will be more closely aligned with the trade channel on transactions. “With Abacus EMD, airlines can simultaneously go green, drive efficiencies and boost yields,” explained Division Head, Airline Distribution at Abacus, Ho Hoong Mau. “We are delighted to help four more powerful brands in Asia’s burgeoning aviation industry to achieve the EMD standard, realizing the benefits in terms of cash and credit card reimbursements and ancillary sales through the region’s trade channel.” Lee Ser Yi, Vice President, Corporate Sales and Distribution, Singapore Airlines added, “Adopting the Abacus EMD solution allows Singapore Airlines to improve our customer experience by automating miscellaneous fees and deposit payments, while reducing paper dependency and related costs. We are pleased to be able to take this to our key customers through Abacus.” Singapore Airlines, SilkAir, Cathay Pacific and Dragonair join the extensive list of global airlines who have adopted the Abacus EMD solution, contributing to IATA’s planned sunset of the legacy virtual Miscellaneous Charge Order (vMCO). For more information, contact: marketing@abacus.com.sg. [/ezcol_1half] [ezcol_1half_end id=”” class=”” … READ MORE
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Roshan Mendis appointed senior vice president of Sabre Travel Network, Asia Pacific
SOUTHLAKE, Texas,July 1, 2015 – Sabre Corporation (NASDAQ: SABR) announced today that it has appointed Roshan Mendis as senior vice president for Sabre Travel Network, Asia Pacific, following the completion of its acquisition of Abacus International today. In his new role, Mendis will be responsible for the overall Sabre Travel Network business in the Asia Pacific region which will include the newly acquired Abacus business. Mendis joins the team following 12 years with Travelocity.com, where he was most recently president of the Americas, until its sale in early 2015 to Expedia. Mendis was also formally president of Zuji, Travelocity’s Asia Pacific brand, based in Singapore, and prior to that, vice president of Travelocity Partner Network. “Roshan brings significant industry experience, as well as local knowledge and relationships within Asia, having worked for six years in Singapore at Zuji,” said Greg Webb, president, Sabre Travel Network. “This is an exciting time for Sabre and Abacus, and Roshan is perfectly suited to lead the business and bring together the local expertise of Asia-born and bred Abacus with the global capabilities of Sabre for the benefit of all agency and supplier customers.” The acquisition of Abacus strengthens the global technology provider’s presence in the Asia- Pacific region, where Abacus serves 100,000 travel agents across the region’s 59 markets. “The opportunities for further innovation in Asia-Pacific and closer collaboration with suppliers and agency customers are almost limitless. We will invest in this region to help our customers grow faster and expand more rapidly into new markets. It is great to be back in this region with Sabre at such an exciting time,” said Mendis. A native of Sri Lanka, Mendis holds an MBA in Marketing and Finance from Rice University, Texas. He earned his Degree in Economics at the Chaminade University in Honolulu, Hawaii. Mendis will relocate from Texas, and be based at Sabre’s Asia Pacific regional headquarters in … READ MORE
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Letter From Jet Airways – Jet Airways GDS Policy
Dear our valuable agents partner From now on, we shall not accept any further ADM waiver from you should this ADM is containing of GDS misuse policy, some of them are as follows: Duplicate PNR booking- ADM raised due to Duplicate PNR booking. As per the GDS misuse policy creating duplicate bookings in the same passenger name record (PNR) or across PNRs for the same passenger is prohibited. Also Post investigation we see that tickets were not issued for the misused PNRs, hence the ADM holds good for the same. Churning the PNR more then 3 times – As per the GDS misuse policy Travel service providers must avoid repeated cancelling and re-booking of the same or different flight, class, date or route (known as churning) to circumvent ticketing time limits or for any other reason whatsoever; as this leads to unreasonably high booking / cancelling volumes. Fictitious Name booking – PNR was generated using fictitious name. TEST/MR.Travel Service providers must not create any fictitious bookings, that block the airline’s inventory in the live GDS environment, Please klik to find attached detail of our GDS miss-use policies. Kindly please circulate and inform this to all of your respective staffs and or branch offices. Thanks Regards, Ikhsan Sarwa Raharja, Mr. Reservation & Ticketing Staff PT.AEROJASA PERKASA (AeroGSA) Aerowisata Park, Jl. Prof. DR.Soepomo No.45, Tebet, Jakarta 12810 Office hours: 0800 – 1700 (Weekdays) Saturday & public holiday – Closed Phone : +62 21 8370 2636 Fax : +62 21 8370 8376 Email: 9wsales@ajp.aerowisata.com … READ MORE
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Abacus dan Lufthansa Agent Sales Challenge
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Abacus Study Reveals Vast Untapped Opportunities for Mobile
Despite soaring adoption rates of smartphones and tablets across Asia Pacific, mobile applications remain a largely untapped opportunity within the travel industry here, according to a regional study released by Abacus International today. This is one of the primary findings of the ‘2013 Abacus Corporate Travel Practices Survey’ which collated the views of the most influential corporate travel companies and corporate travel agencies in Asia Pacific to uncover vital trends that are expected to impact their businesses over the next two to three years. Revealing a clear disconnect between the perceived importance and actual provision of smartphone and tablet applications in the industry, 83 per cent of respondents felt mobile technology would have a moderate to significant impact on their business, but only a third (33%) of those surveyed had implemented any mobile web or native applications as yet. Additionally, of those available only four in ten enable flight and hotel bookings via mobile and only one in ten provide the ability to make changes to existing arrangements. Just one in seven had created a specific app for tablet users. Corporate travel policy was another area where the prevailing trend was not reflected in the practice of agents. Despite the positive economic outlook acknowledged by all, 97 per cent had received instructions from clients to further tighten their policy terms. The pressure has led to increased demand for alternative flight and accommodation options, right into the long tail. More budget travel has clearly resulted. 73 per cent of respondents noted higher low-cost carrier (LCC) bookings for corporate travellers, mostly to comply with policies governing the choice of lowest fare. Robert Bailey, CEO of Abacus International notes, however, that the LCCs are also reaching out to the corporate sector much more. “While the low-cost market in Asia has yet to fully embrace corporate travel distribution, some budget carriers are now clearing a path to the corporate accounts, recognising the scale of the opportunity with trade partners, particularly on routes where low-cost competition is beginning to crowd out,” he said. Two patterns of corporate booking tool adoption were also seen to be emerging, which the study explores in more detail. Secondary expense management systems as a source of competitive differentiation were also identified, with over half looking to jump in on their popularity soon. “Despite the challenges, travel agencies are better placed to capitalise on the trends as they affect their businesses,” added Bailey. “The essential technology and content is already available and customised for clients in many different commercial settings.” The 2013 Abacus Corporate Travel Practices Survey was completed in April 2013 and is published today. For more information, contact … READ MORE
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Season’s Greetings from Sabre Traven Network Indonesia!
Merry Chrismast! Please be informed that our office will be closed on Monday, 25 December 2017, and for Tuesday, 26 December 2017 Our Customer Service operating hours will be changed from 08.30 AM – 13.30 PM. Thank you for your kind attention and happy holiday! Best Regards Sabre Travel Network Indonesia Customer support after office hours HP : 0816920832 or 0812862323 Email : helpdesk@sabretn.co.id, technical@sabretn.co.id, … READ MORE
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Malaysia Airlines Berhad & Sabre Great 6 Months Join Reward Program 2017
Booking and issued Malaysia Airlines ticket only on Sabre and win Grand prizes 2 units Daihatsu Alya Car and 2 Business Class Ticket JKT-LHR-JKT and dozens of Bimonthly prizes starting from Shopping vouchers up to Motorcycle. Terms and condition applies. Promotion Periode : 01 July – 31 December 2017 … READ MORE
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Winners For Hotels Q3 Promotion Announced
The Hotels Quarterly Promotion (Q3) featuring hotel properties from Indonesia, Korea, Malaysia, Philippines, Taiwan and USA ended on 30 September 2015. Sabre-connected travel agents who made materialised bookings during the promotional period qualified for themselves a chance to win a complimentary hotel stay with breakfast for two. Click here to see if you are one of the lucky winners. Congratulations to … READ MORE