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Abacus Study Reveals Vast Untapped Opportunities for Mobile
Despite soaring adoption rates of smartphones and tablets across Asia Pacific, mobile applications remain a largely untapped opportunity within the travel industry here, according to a regional study released by Abacus International today. This is one of the primary findings of the ‘2013 Abacus Corporate Travel Practices Survey’ which collated the views of the most influential corporate travel companies and corporate travel agencies in Asia Pacific to uncover vital trends that are expected to impact their businesses over the next two to three years. Revealing a clear disconnect between the perceived importance and actual provision of smartphone and tablet applications in the industry, 83 per cent of respondents felt mobile technology would have a moderate to significant impact on their business, but only a third (33%) of those surveyed had implemented any mobile web or native applications as yet. Additionally, of those available only four in ten enable flight and hotel bookings via mobile and only one in ten provide the ability to make changes to existing arrangements. Just one in seven had created a specific app for tablet users. Corporate travel policy was another area where the prevailing trend was not reflected in the practice of agents. Despite the positive economic outlook acknowledged by all, 97 per cent had received instructions from clients to further tighten their policy terms. The pressure has led to increased demand for alternative flight and accommodation options, right into the long tail. More budget travel has clearly resulted. 73 per cent of respondents noted higher low-cost carrier (LCC) bookings for corporate travellers, mostly to comply with policies governing the choice of lowest fare. Robert Bailey, CEO of Abacus International notes, however, that the LCCs are also reaching out to the corporate sector much more. “While the low-cost market in Asia has yet to fully embrace corporate travel distribution, some budget carriers are now clearing a path to the corporate accounts, recognising the scale of the opportunity with trade partners, particularly on routes where low-cost competition is beginning to crowd out,” he said. Two patterns of corporate booking tool adoption were also seen to be emerging, which the study explores in more detail. Secondary expense management systems as a source of competitive differentiation were also identified, with over half looking to jump in on their popularity soon. “Despite the challenges, travel agencies are better placed to capitalise on the trends as they affect their businesses,” added Bailey. “The essential technology and content is already available and customised for clients in many different commercial settings.” The 2013 Abacus Corporate Travel Practices Survey was completed in April 2013 and is published today. For more information, contact … READ MORE
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Four More Asian Carriers Adopt Abacus Paperless EMD Technology
[ezcol_1half id=”” class=”” style=””] Abacus International, the leading travel solutions provider in Asia Pacific, today announced that four more Asian carriers have adopted the Abacus electronic miscellaneous document (EMD) technology: Singapore Airlines, SilkAir and Cathay Pacific, together with Hong Kong-based Dragonair. Responding to the IATA mandate for all miscellaneous documents issued from January 2014 to be electronic, many airlines have partnered with Abacus to implement the required proprietary technology, creating a new paperless ticketing environment. Beyond the benefits of full digitization, carriers gain the ability to track their ancillary sales, with Abacus e-coupons for lounge access, baggage, in-flight Wifi and more. Databases will be more closely aligned with the trade channel on transactions. “With Abacus EMD, airlines can simultaneously go green, drive efficiencies and boost yields,” explained Division Head, Airline Distribution at Abacus, Ho Hoong Mau. “We are delighted to help four more powerful brands in Asia’s burgeoning aviation industry to achieve the EMD standard, realizing the benefits in terms of cash and credit card reimbursements and ancillary sales through the region’s trade channel.” Lee Ser Yi, Vice President, Corporate Sales and Distribution, Singapore Airlines added, “Adopting the Abacus EMD solution allows Singapore Airlines to improve our customer experience by automating miscellaneous fees and deposit payments, while reducing paper dependency and related costs. We are pleased to be able to take this to our key customers through Abacus.” Singapore Airlines, SilkAir, Cathay Pacific and Dragonair join the extensive list of global airlines who have adopted the Abacus EMD solution, contributing to IATA’s planned sunset of the legacy virtual Miscellaneous Charge Order (vMCO). For more information, contact: marketing@abacus.com.sg. [/ezcol_1half] [ezcol_1half_end id=”” class=”” … READ MORE
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The travel retail revolution and the rise of the travel consultant
BY CHRIS HENZ ON 26 MAY 2016 There can be too much of a good thing. The revolution in travel retail has caused disruption across the industry and, more often than not, it is being led by the empowered traveler. An overabundance of travel information and booking options available online was initially viewed as a threat to traditional travel consultants, but it ended up creating a lot of noise — and that noise has proven to be a boon instead. Read … READ MORE
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Discover The Best Hotel Deals With Abacus Hotel Promotion Q2
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Eid Mubarak Greetings & Sabre Indonesia Office Hour During Lebaran Period
May this special day brings peace, happiness and prosperity to everyone. Eid Mubarak! In connection with the Hari Raya Idul Fitri 1438 H holiday, our office will have leave and holiday period from 23 – 30 June 2017. During the leave period, on 23 – 24 June and 27 – 30 June 2017 our Customer Service will stand by from 08:30 to 14:30 WIB. Thank you for your kind attention and happy holiday Customer support after office hour HP : 0816 920 832 atau 0812 186 2323 Email : helpdesk@sabretn.co.id, technical@sabretn.co.id, … READ MORE
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Be Ahead of The Game with Abacus FareX for Airlines
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THE LAUNCHING OF MALINDO AIR IN SABRE INDONESIA
Malindo Air can now be booked through the Sabre Red WorkSpace. Monday, 2 November 2015, located in Sabre Indonesia office, Malindo Air working together with Sabre Indonesia was held socialization and launching event to introduce Malindo Air in Sabre Red WorkSpace. The activity was separated into two sessions attended by more than 30 representatives of Malindo Air’s travel agents in Jakarta. The event was opened with an enthusiastic welcome from Managing Director Sabre Indonesia Iswandi Said, followed by Malindo Air General Manager of Commercial Support Ms. Karen Low and Malindo Air Head of Global Sales Yogananthan Muniandy. Malindo Air presented its products and facilities, and continued with presentations on how to book and issue Malindo Air through the Sabre Red WorkSpace. After presentation participants get chance to win lucky draw of 2 return tickets from Malindo Air. Contact Sabre Indonesia for more … READ MORE