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Abacus Study Reveals Vast Untapped Opportunities for Mobile
Despite soaring adoption rates of smartphones and tablets across Asia Pacific, mobile applications remain a largely untapped opportunity within the travel industry here, according to a regional study released by Abacus International today. This is one of the primary findings of the ‘2013 Abacus Corporate Travel Practices Survey’ which collated the views of the most influential corporate travel companies and corporate travel agencies in Asia Pacific to uncover vital trends that are expected to impact their businesses over the next two to three years. Revealing a clear disconnect between the perceived importance and actual provision of smartphone and tablet applications in the industry, 83 per cent of respondents felt mobile technology would have a moderate to significant impact on their business, but only a third (33%) of those surveyed had implemented any mobile web or native applications as yet. Additionally, of those available only four in ten enable flight and hotel bookings via mobile and only one in ten provide the ability to make changes to existing arrangements. Just one in seven had created a specific app for tablet users. Corporate travel policy was another area where the prevailing trend was not reflected in the practice of agents. Despite the positive economic outlook acknowledged by all, 97 per cent had received instructions from clients to further tighten their policy terms. The pressure has led to increased demand for alternative flight and accommodation options, right into the long tail. More budget travel has clearly resulted. 73 per cent of respondents noted higher low-cost carrier (LCC) bookings for corporate travellers, mostly to comply with policies governing the choice of lowest fare. Robert Bailey, CEO of Abacus International notes, however, that the LCCs are also reaching out to the corporate sector much more. “While the low-cost market in Asia has yet to fully embrace corporate travel distribution, some budget carriers are now clearing a path to the corporate accounts, recognising the scale of the opportunity with trade partners, particularly on routes where low-cost competition is beginning to crowd out,” he said. Two patterns of corporate booking tool adoption were also seen to be emerging, which the study explores in more detail. Secondary expense management systems as a source of competitive differentiation were also identified, with over half looking to jump in on their popularity soon. “Despite the challenges, travel agencies are better placed to capitalise on the trends as they affect their businesses,” added Bailey. “The essential technology and content is already available and customised for clients in many different commercial settings.” The 2013 Abacus Corporate Travel Practices Survey was completed in April 2013 and is published today. For more information, contact … READ MORE
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The travel retail revolution and the rise of the travel consultant
BY CHRIS HENZ ON 26 MAY 2016 There can be too much of a good thing. The revolution in travel retail has caused disruption across the industry and, more often than not, it is being led by the empowered traveler. An overabundance of travel information and booking options available online was initially viewed as a threat to traditional travel consultants, but it ended up creating a lot of noise — and that noise has proven to be a boon instead. Read … READ MORE
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Abacus Central Asia Forms Strategic Partnership with Association of Corporate Travel Executives to Boost Regional Education and Technology
[ezcol_1half id=”” class=”” style=””] Abacus International, Asia Pacific’s leading provider of travel services and solutions, today announced a strategic partnership with the Association of Corporate Travel Executives (ACTE), the global organisation pioneering educational and technological advances in business travel. The two organisations, collaborating on initiatives to develop corporate travel in the Central Asian Republics are starting by co-hosting the third Abacus Corporate Travel Executive Forum in Almaty at the end of October 2013. The aim is to facilitate knowledge transfer between multi-national businesses developing commercial links with Kazakhstan, together with travel management companies and corporate travel agencies working with their Central Asian counterparts. Key topics for the Forum include traveller trends and intelligence, Government policy as it relates to corporate travel and new areas of travel policy compliance and process innovation, with Abacus contributing on the latest technological advances. Pavel Spitsyn, General Manager, Abacus Central Asia, explained, “This is an important initiative in helping to construct the framework for the industry to better engage with Kazakhstan, both as a destination and an outbound market. We look forward to partnering with ACTE to understand and unlock more of Central Asia’s potential, working with the local business travel community.” “We are pleased to partner with Abacus given the strength of their travel solutions regionally and we believe our partnership will positively impact the industry across Central Asia,” said Benson Tang, Regional Director at ACTE. “Facilitating knowledge transfer at a high level, this is a strategic step for ACTE.” The Forum takes place on the 29th and 30th October at the Rixos Almaty Hotel. Contact marketing@abacus.com.sg for more information. [/ezcol_1half] [ezcol_1half_end id=”” class=”” … READ MORE
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EMIRATES GDS WASTAGE RECOVERY
Dear Trade Partner, Over the years, Emirates has been actively educating the trade to help Airlines reduce their continuously increasing GDS costs. While most part of this cost is unavoidable, there is certain wastage that can be controlled by you. Unproductive segments like HX, UC, NO and UN keep adding to the airline’s costs if not cancelled by your staff members on time. We would like to inform you that effective 01st October 2014, Emirates Airline will be raising ADMs for the recovery of such costs incurred due to such unproductive segments from your respective agency. The ADMs will be posted and settled through BSP billing. We urge you to educate your team members to adopt the policy of checking and removing such unproductive segments on a regular basis to avoid debits in this regard. Please feel free to contact Emirates Sales Team for any briefing and guidelines that may be needed. We thank you for your understanding and look forward to Nil GDS wastage which can only be achieved with your support. Thank you, Emirates Indonesia One Pacific Place Building 10th floor Jl. Jend. Sudirman kav 52-53 … READ MORE
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Roshan Mendis appointed senior vice president of Sabre Travel Network, Asia Pacific
SOUTHLAKE, Texas,July 1, 2015 – Sabre Corporation (NASDAQ: SABR) announced today that it has appointed Roshan Mendis as senior vice president for Sabre Travel Network, Asia Pacific, following the completion of its acquisition of Abacus International today. In his new role, Mendis will be responsible for the overall Sabre Travel Network business in the Asia Pacific region which will include the newly acquired Abacus business. Mendis joins the team following 12 years with Travelocity.com, where he was most recently president of the Americas, until its sale in early 2015 to Expedia. Mendis was also formally president of Zuji, Travelocity’s Asia Pacific brand, based in Singapore, and prior to that, vice president of Travelocity Partner Network. “Roshan brings significant industry experience, as well as local knowledge and relationships within Asia, having worked for six years in Singapore at Zuji,” said Greg Webb, president, Sabre Travel Network. “This is an exciting time for Sabre and Abacus, and Roshan is perfectly suited to lead the business and bring together the local expertise of Asia-born and bred Abacus with the global capabilities of Sabre for the benefit of all agency and supplier customers.” The acquisition of Abacus strengthens the global technology provider’s presence in the Asia- Pacific region, where Abacus serves 100,000 travel agents across the region’s 59 markets. “The opportunities for further innovation in Asia-Pacific and closer collaboration with suppliers and agency customers are almost limitless. We will invest in this region to help our customers grow faster and expand more rapidly into new markets. It is great to be back in this region with Sabre at such an exciting time,” said Mendis. A native of Sri Lanka, Mendis holds an MBA in Marketing and Finance from Rice University, Texas. He earned his Degree in Economics at the Chaminade University in Honolulu, Hawaii. Mendis will relocate from Texas, and be based at Sabre’s Asia Pacific regional headquarters in … READ MORE
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Abacus GetThere
Abacus GetThere is a comprehensive and robust online travel procurement solution designed to provide enterprises the power to manage costs and optimise travel budget in a systematic way year after year, and corporate travellers the freedom of choice in trip planning while staying within the boundaries of the company’s travel policies & supplier contracts. Enjoy the reliability and global reach of this award winning interface design solution. Breaking new ground with you. Contact us today. Learn … READ MORE
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Jet Airways to Develop More Connections with Abacus
SINGAPORE March 2nd, 2015 – Abacus, Asia Pacific’s leading revenue partner for airlines, today announced a comprehensive partnership with Jet Airways that will broaden the Indian carrier’s reach while increasing its control over connecting … READ MORE
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Christmas Office Closure
Merry Christmas! Please be informed that our office will be closed on Monday, 25 December 2017, and for Tuesday, 26 December 2017 Our Customer Service operating hours will be changed from 08.30 AM – 13.30 PM. Thank you for your kind attention and happy holiday! Best Regards Sabre Travel Network Indonesia Customer support after office hours HP : 0816920832 or 0812862323 Email : helpdesk@sabretn.co.id, technical@sabretn.co.id, … READ MORE