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A NEW WAY FOR TRAVEL COMPANIES TO CONNECT WITH TRAVELLERS
TRIPCASE TripCase gives your travellers a place to manage their trips. Connected to powerful web and mobile technology, this awardwinning itinerary management app delivers the right information at the right time – and to any device. Take advantage of the TripCase Document Delivery service to seamlessly email tickets, invoices and itineraries once bookings have been made. Your travellers can then access your agency-branded documents from their TripCase accounts, containing all the latest travel tips and exclusive information directly relevant to them. Managing your branding is easy with the TripCase Connect administrative portal. With 24 language options, you can configure documents and customize messages, as well as access related reports. WHAT’S IN IT FOR YOU OFFER TECHNOLOGY front mobile app at no cost to your business. TripCase is available on all devices and platforms including Apple Watch! INCREASED ENGAGEMENT with your travellers before and during their trips, providing flight notifications, road maps, weather forecasts and more. BUILD POSITIVE BRAND image with configurable document delivery and in-app messaging, keeping your agency top of mind. HOW IT WORKS FOR YOU Keep travellers informed by providing information when they need it As soon a trip is booked in Sabre Red Workspace, the flight, car and hotel reservation details are automatically added to a traveller’s TripCase account. The traveller does not have to do anything, other than log in to his TripCase account to see his latest trip information. Any additional plans can be easily added by forwarding confirmation emails to trips@tripcase.com or by manually adding the information directly in his account. TripCase web portal is accessible for travellers to manage flight notification and trip reminders. Empower travel agencies with powerful solution for premium service delivery An agency may send a confirmation email with the important travel documents, e.g. itineraries and eTicket receipts or Electronic Miscellaneous Document. The email may include agency logo and is configurable to support 24 languages. This service is free for all agencies that encourage TripCase Connect adminstrative portal is available for travel agencies to access archived documentations and manage document delivery setup to suit business operations. HOW WILL YOU STAND OUT OFFER PREMIUM SERVICES to travellers at no cost, e.g. Trip Reminder, Flight Notifications, Graphical Seat Map, Weathers and Destination Information, etc. SUPPORT TRIPCASE WEB & TRIPCASE MOBILE APP IN 9 LANGUAGES, English, French, Italian, Spanish, Portuguese, Japanese, Korea (Hangul), Simplified Chinese and Traditional Chinese. PREMIUM TRIPCASE SERVICES that meet the unique needs of corporations are available through TripCase Corporate. … READ MORE
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Abacus Study Reveals Vast Untapped Opportunities for Mobile
Despite soaring adoption rates of smartphones and tablets across Asia Pacific, mobile applications remain a largely untapped opportunity within the travel industry here, according to a regional study released by Abacus International today. This is one of the primary findings of the ‘2013 Abacus Corporate Travel Practices Survey’ which collated the views of the most influential corporate travel companies and corporate travel agencies in Asia Pacific to uncover vital trends that are expected to impact their businesses over the next two to three years. Revealing a clear disconnect between the perceived importance and actual provision of smartphone and tablet applications in the industry, 83 per cent of respondents felt mobile technology would have a moderate to significant impact on their business, but only a third (33%) of those surveyed had implemented any mobile web or native applications as yet. Additionally, of those available only four in ten enable flight and hotel bookings via mobile and only one in ten provide the ability to make changes to existing arrangements. Just one in seven had created a specific app for tablet users. Corporate travel policy was another area where the prevailing trend was not reflected in the practice of agents. Despite the positive economic outlook acknowledged by all, 97 per cent had received instructions from clients to further tighten their policy terms. The pressure has led to increased demand for alternative flight and accommodation options, right into the long tail. More budget travel has clearly resulted. 73 per cent of respondents noted higher low-cost carrier (LCC) bookings for corporate travellers, mostly to comply with policies governing the choice of lowest fare. Robert Bailey, CEO of Abacus International notes, however, that the LCCs are also reaching out to the corporate sector much more. “While the low-cost market in Asia has yet to fully embrace corporate travel distribution, some budget carriers are now clearing a path to the corporate accounts, recognising the scale of the opportunity with trade partners, particularly on routes where low-cost competition is beginning to crowd out,” he said. Two patterns of corporate booking tool adoption were also seen to be emerging, which the study explores in more detail. Secondary expense management systems as a source of competitive differentiation were also identified, with over half looking to jump in on their popularity soon. “Despite the challenges, travel agencies are better placed to capitalise on the trends as they affect their businesses,” added Bailey. “The essential technology and content is already available and customised for clients in many different commercial settings.” The 2013 Abacus Corporate Travel Practices Survey was completed in April 2013 and is published today. For more information, contact … READ MORE
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Sabre completes acquisition of Abacus International
SOUTHLAKE, Texas, July 1, 2015 – Sabre Corporation (NASDAQ: SABR) today announced that it has completed the acquisition of Abacus International, the leading global distribution system (GDS) in the Asia Pacific region. “The addition of Abacus further strengthens Sabre’s leading position in the fast-growing Asia-Pacific region,” said Sabre President & CEO Tom Klein. “Our ability to combine Sabre’s strong global technology platform capabilities with Abacus’ deep local market expertise will provide Asia-Pacific airline, hospitality and travel agency customers with unprecedented innovation and service options. It also makes us an ideal technology partner for global customers seeking to grow and expand in Asia-Pacific.” Abacus serves more than 100,000 travel agents across the Asia-Pacific region’s 59 markets and has both global and uniquely local relationships with airlines and hotels, including the leading portfolio of low-cost airline content and Chinese airline content. Sabre, which previously owned 35% of Abacus, acquired the remaining portion for net cash consideration of $411 million. Separately, the acquisition includes new long-term distribution agreements between Sabre and the 11 Asian airlines that previously shared ownership of Abacus with Sabre. The acquisition, including associated working capital adjustments and cash acquired, was financed through cash on hand, augmented by revolver borrowings of $70 million. Sabre has also signed an agreement to acquire Abacus national marketing company, Abacus Distribution Systems (Hong Kong). Sabre management will update financial guidance as it relates to the Abacus acquisition during the company’s next earnings conference call, which is scheduled for Tuesday, August 4, … READ MORE
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Letter From Jet Airways – Jet Airways GDS Policy
Dear our valuable agents partner From now on, we shall not accept any further ADM waiver from you should this ADM is containing of GDS misuse policy, some of them are as follows: Duplicate PNR booking- ADM raised due to Duplicate PNR booking. As per the GDS misuse policy creating duplicate bookings in the same passenger name record (PNR) or across PNRs for the same passenger is prohibited. Also Post investigation we see that tickets were not issued for the misused PNRs, hence the ADM holds good for the same. Churning the PNR more then 3 times – As per the GDS misuse policy Travel service providers must avoid repeated cancelling and re-booking of the same or different flight, class, date or route (known as churning) to circumvent ticketing time limits or for any other reason whatsoever; as this leads to unreasonably high booking / cancelling volumes. Fictitious Name booking – PNR was generated using fictitious name. TEST/MR.Travel Service providers must not create any fictitious bookings, that block the airline’s inventory in the live GDS environment, Please klik to find attached detail of our GDS miss-use policies. Kindly please circulate and inform this to all of your respective staffs and or branch offices. Thanks Regards, Ikhsan Sarwa Raharja, Mr. Reservation & Ticketing Staff PT.AEROJASA PERKASA (AeroGSA) Aerowisata Park, Jl. Prof. DR.Soepomo No.45, Tebet, Jakarta 12810 Office hours: 0800 – 1700 (Weekdays) Saturday & public holiday – Closed Phone : +62 21 8370 2636 Fax : +62 21 8370 8376 Email: 9wsales@ajp.aerowisata.com … READ MORE
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Abacus GetThere
Abacus GetThere is a comprehensive and robust online travel procurement solution designed to provide enterprises the power to manage costs and optimise travel budget in a systematic way year after year, and corporate travellers the freedom of choice in trip planning while staying within the boundaries of the company’s travel policies & supplier contracts. Enjoy the reliability and global reach of this award winning interface design solution. Breaking new ground with you. Contact us today. Learn … READ MORE
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Christmas Office Closure
Merry Christmas! Please be informed that our office will be closed on Monday, 25 December 2017, and for Tuesday, 26 December 2017 Our Customer Service operating hours will be changed from 08.30 AM – 13.30 PM. Thank you for your kind attention and happy holiday! Best Regards Sabre Travel Network Indonesia Customer support after office hours HP : 0816920832 or 0812862323 Email : helpdesk@sabretn.co.id, technical@sabretn.co.id, … READ MORE
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Useful Tips on Automated Exchanges
Did you know… For every successful ticket exchanged through Automated Exchanges, there will be an ‘Automated Reissue’ tag appended. What this means is that this exchanged ticket is guaranteed by Sabre under the Fare Guarantee Policy! Maximize your free trial by performing your first exchange through Automated Exchanges today! Should you need help, please contact your local Sabre … READ MORE
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The travel retail revolution and the rise of the travel consultant
BY CHRIS HENZ ON 26 MAY 2016 There can be too much of a good thing. The revolution in travel retail has caused disruption across the industry and, more often than not, it is being led by the empowered traveler. An overabundance of travel information and booking options available online was initially viewed as a threat to traditional travel consultants, but it ended up creating a lot of noise — and that noise has proven to be a boon instead. Read … READ MORE