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Roshan Mendis appointed senior vice president of Sabre Travel Network, Asia Pacific
SOUTHLAKE, Texas,July 1, 2015 – Sabre Corporation (NASDAQ: SABR) announced today that it has appointed Roshan Mendis as senior vice president for Sabre Travel Network, Asia Pacific, following the completion of its acquisition of Abacus International today. In his new role, Mendis will be responsible for the overall Sabre Travel Network business in the Asia Pacific region which will include the newly acquired Abacus business. Mendis joins the team following 12 years with Travelocity.com, where he was most recently president of the Americas, until its sale in early 2015 to Expedia. Mendis was also formally president of Zuji, Travelocity’s Asia Pacific brand, based in Singapore, and prior to that, vice president of Travelocity Partner Network. “Roshan brings significant industry experience, as well as local knowledge and relationships within Asia, having worked for six years in Singapore at Zuji,” said Greg Webb, president, Sabre Travel Network. “This is an exciting time for Sabre and Abacus, and Roshan is perfectly suited to lead the business and bring together the local expertise of Asia-born and bred Abacus with the global capabilities of Sabre for the benefit of all agency and supplier customers.” The acquisition of Abacus strengthens the global technology provider’s presence in the Asia- Pacific region, where Abacus serves 100,000 travel agents across the region’s 59 markets. “The opportunities for further innovation in Asia-Pacific and closer collaboration with suppliers and agency customers are almost limitless. We will invest in this region to help our customers grow faster and expand more rapidly into new markets. It is great to be back in this region with Sabre at such an exciting time,” said Mendis. A native of Sri Lanka, Mendis holds an MBA in Marketing and Finance from Rice University, Texas. He earned his Degree in Economics at the Chaminade University in Honolulu, Hawaii. Mendis will relocate from Texas, and be based at Sabre’s Asia Pacific regional headquarters in … READ MORE
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Eid Mubarak Greetings & Sabre Indonesia Office Hour During Lebaran Period
All management and staffs of PT Sabre Travel Network Indonesia would like to send the warmest greetings to all those celebrating Eid Al-Fitr. May the blessings of Allah fill your life with happiness and open all the doors of success now and always. Due to the Eid Al-Fitr holidays, please note that Sabre Indonesia offices will be temporarily closed from 31 May – 07 June 2019. During the holidays, our Customer Support team will remain stand by on 31 May, 3 – 4 and 7 – 8 June from 8.30 AM to 2.30 PM. Customer Support after office hour HP : 0816920832 or 08121862323 Email : helpdesk@sabretn.co.id, technical@sabretn.co.id, marketing@sabretn.co.id , electra-support@sabretn.co.id Thank you for your kind attention and Happy Holiday! Best Regards, Sabre Travel Network … READ MORE
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PCI Data Security Standard (PCI DSS)
Dear Sabre customer, As previously communicated, 30 June is the deadline for disabling SSL/early TLS and implementing TLS 1.2, a more secure encryption protocol, in order to meet the PCI Data Security Standard (PCI DSS) for safeguarding payment data. It is in our mutual best interest to be prepared well in advance of the deadline so there are no resulting business impacts to Sabre or our customers. Beginning 19 June, Sabre will block traffic that uses non-compliant SSL protocols and versions of TLS protocols prior to 1.2. This action will allow both Sabre and our customers the chance to validate that systems will operate as expected before the 30 June deadline and the non-compliant protocols are permanently disabled. Additionally, we will conduct a test run that will allow both Sabre and our customers the chance to catalog and remediate any unforeseen effects before June 19. During the test run listed below, Sabre Web Services will stop accepting non-compliant connections. Any products not upgraded to compliant versions will stop working as will any custom applications not using TLS 1.2 to connect to Sabre Web Services. Non-compliant connections will be restored at the end of the test run. Test Run: 10 June 2018 from 09:00 SGT to 13:00 SGT / 02:00 BST to 06:00 BST (9 June 2018 from 20:00 CDT to 00:00 CDT) You can evaluate your PCI status and find more information on how to become PCI compliant on the IATA website. The final change for non-compliant connections is scheduled for 19 June at 08:00 SGT / 01:00 BST (18 June at 19:00 CDT). There will be no exceptions. Please understand that your business operations will be impacted if you do not take action prior to this date (ensure desktop software can support TLS 1.2 – most notably Operating System, Web Browser, and/or Citrix desktop client). Remember, Windows XP and Vista do not support TLS 1.2, which may make your agency vulnerable to known security risks. Any computers on Windows XP or Vista should upgrade to a newer operating system for improved security and compliance. Additionally, these operating systems are no longer supported by Microsoft and Sabre – further increasing their vulnerability. We will continue to send you reminders periodically prior to the deadline. However, we strongly encourage you to upgrade now and thus avoid last-minute hassles. If you have already upgraded to TLS 1.2, let us know so we can remove you from future reminders. Please contact your Account Director or Sabre Technical Support Team with any questions. Best Regards, Your Sabre … READ MORE
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Abacus voted ‘Best New Technology’ for the 2015 China Travel & Meetings Industry Awards
SHANGHAI, May 8th, 2015 – Abacus, the Asia Pacific region’s leading travel solutions provider was voted the ‘Best New Technology’ in its category for the prestigious 2015 China Travel & Meetings Industry Awards, hosted in Shanghai on May 6th. TravelWeekly China readers credited the technology company’s pioneering mainland team for their ‘most outstanding product innovation and R&D’ with a ‘first-class product’ developed to achieve ‘competitive advantage’. Abacus’s treatment of industry partners was another component in the selection criteria. This is the eighth consecutive year in which Abacus has received the accolade and follows two decades of investment in travel agency solutions customised for the China market. Peter Li, General Manager for Abacus China received the award from Irene Chua, Travel Weekly China Group Publisher at the glittering event hosted by TravelWeekly China at the Ritz-Carlton, Shanghai. “This is a reflection of the commitment of our Abacus team to China’s travel agent community. We are working hard to provide the complementary technologies that drive greater productivity while also increasing our agents’ access to new content and markets,” said Li. “We are very appreciative of the support shown by subscribers to TravelWeekly China. Thank you all for an unforgettable night.” For more information, contact Abacus at www.abacuscn.com or call the toll-free Customer Support at 800-810-0390 (Mon-Sun, … READ MORE
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Abacus Poll Measures the Gap between Supply and Demand for Low Cost Carrier Content on Online Travel Agent Sites
[ezcol_1half id=”” class=”” style=””] Providing a snapshot of the key issues for online travel agencies in the Asia Pacific region, Abacus is today sharing the findings of an ‘Online Travel Poll.’ This August the region’s leading travel technology provider questioned 62 travel agents invested in the online space on various aspects of their digital businesses and the revenues achieved. Comprising a mix of agency types, some regional, some traditional or niche, one in five were dedicated almost entirely to online business. Those more offline tended to fulfil that way, even if the query originated on the net, while those focused on online revenues tended to process the entire transaction digitally. Flight search served as the primary function of their sites with 82 per cent confirming that they sell air tickets online. Almost three-quarters offer accommodation and cross-sell other products. The ability to present competitive fares, including those of low cost carriers (LCCs), was seen as vital to the offering for most. But, while 42 per cent of participants acknowledged LCCs as having a ‘major presence’ in their markets, 60 per cent were unable to display and sell their inventory. Only 29 per cent of the agents have any agreements with budget carriers, the rest either excluded them from their search results or, as one in seven admitted, ‘screen-scrape’ the LCCs’ sites for the sake of content comprehensiveness. As further evidence of the disparity between supply and demand, almost a third stated ‘we ignore LCCs and focus on airlines that can be booked through our online booking engine.’ “We cannot assume users of these travel agents’ sites are familiar with all the airlines operating on their chosen routes, or to know where else to look to compare the available fares,” explained Martin Symes, VP Product & Marketing at Abacus International. “An LCC’s absence places the carrier, the intermediary and the consumer at a disadvantage.” Having bridged the content divide, though it seems other gaps appear. Where online travel agents are able to book LCCs, the low cost model, with fares often lacking flexibility and the emphasis on ancillary revenue generation, selling and servicing is made more challenging. One third of the agents cited a problem with ancillaries in quoting the total price. “It’s a snapshot of where we are on this important debate,” cautioned Symes. “In other parts of the world including the US, Europe and Australia, we have witnessed major LCCs work to gain share of the higher yielding corporate market, by evolving their products and GDS participation levels. It will be interesting to see if this is replicated here in Asia.” “LCCs in this region now have the ability to engage the trade in many different ways, given innovation in the distribution technology. They can readily scale a B2B model to complement their direct focus,” he added. Confirming the growing and largely untapped corporate opportunity, almost three-quarters of the corporate agents responding to the recent Abacus Corporate Travel Practices Survey noted greater demand for LCC seats from their clients. The LCCs distributing through the GDS appear to be reaping rewards too. The budget carriers integrated with Abacus have seen business from the channel grow by an average of 86 per cent over this last year. Commissioned from Travel Tech Consulting, the Abacus Online Travel Poll findings are available on request from: marketing@abacus.com.sg. [/ezcol_1half] [ezcol_1half_end id=”” class=”” … READ MORE
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Hotel Cancellation Guidelines
Has your travel agent experienced no cancellation number returns whenever an active hotel segment is cancelled in the system? Before checking with the hotel chain or property, you may like to access Travel Agency’s General Message queue to display hotel chain’s teletype messages. These messages may provide information that could be helpful while troubleshooting. Steps to access General Message Queue are as follows: Step 1: Access subscriber’s General Message Queue Example: Q/G Step 2: Explanation on the important information display on the message. Row 1 HDQ Headquarter RM Reservations AA Carrier code Row 2 .DAL 3-letter location code of hotel chain HL Code representing hotel segment HL 2-letter hotel chain code, eg, Hilton Hotels 25 Hotel segment action date 0339 Hotel segment action time Row 3 HDQ Headquarter AA Carrier code LTYANL Abacus Record Locator Row 4 1 Number of passenger in name field WOO/HEN… Passenger’s name Row 5 HHL Hotel segment HL Hotel chain code, eg, Hilton Hotels UC1 Status code, number of rooms KUL 3-letter city code IN31JUL Check-in date OUT02AUG Check-out date 2NT Number of room nights 12475 Hotel property code 1A01A07 Room type and rate code from hotel chain -1 Number of adult occupants /CX-1921… Cancellation number Row 6 – Information with regards to the hotel segment Step 3: Remove G message after … READ MORE
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Malaysia Airlines Berhad & Sabre Great 6 Months Join Reward Program 2017
Booking and issued Malaysia Airlines ticket only on Sabre and win Grand prizes 2 units Daihatsu Alya Car and 2 Business Class Ticket JKT-LHR-JKT and dozens of Bimonthly prizes starting from Shopping vouchers up to Motorcycle. Terms and condition applies. Promotion Periode : 01 July – 31 December 2017 … READ MORE
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Jet Airways to Develop More Connections with Abacus
SINGAPORE March 2nd, 2015 – Abacus, Asia Pacific’s leading revenue partner for airlines, today announced a comprehensive partnership with Jet Airways that will broaden the Indian carrier’s reach while increasing its control over connecting … READ MORE