Merry Christmas!
Please be informed that our office will be closed on Monday, 25 December 2017, and for Tuesday, 26 December 2017 Our Customer Service operating hours will be changed from 08.30 AM – 13.30 PM.
Thank you for your kind attention and happy holiday!
Best Regards
Sabre Travel Network Indonesia
Customer support after office hours
HP : 0816920832 or 0812862323
Email : helpdesk@sabretn.co.id, technical@sabretn.co.id, marketing@sabretn.co.id
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Useful Tips on Automated Exchanges
Did you know… For every successful ticket exchanged through Automated Exchanges, there will be an ‘Automated Reissue’ tag appended. What this means is that this exchanged ticket is guaranteed by Sabre under the Fare Guarantee Policy! Maximize your free trial by performing your first exchange through Automated Exchanges today! Should you need help, please contact your local Sabre … READ MORE
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Letter From Jet Airways – Jet Airways GDS Policy
Dear our valuable agents partner From now on, we shall not accept any further ADM waiver from you should this ADM is containing of GDS misuse policy, some of them are as follows: Duplicate PNR booking- ADM raised due to Duplicate PNR booking. As per the GDS misuse policy creating duplicate bookings in the same passenger name record (PNR) or across PNRs for the same passenger is prohibited. Also Post investigation we see that tickets were not issued for the misused PNRs, hence the ADM holds good for the same. Churning the PNR more then 3 times – As per the GDS misuse policy Travel service providers must avoid repeated cancelling and re-booking of the same or different flight, class, date or route (known as churning) to circumvent ticketing time limits or for any other reason whatsoever; as this leads to unreasonably high booking / cancelling volumes. Fictitious Name booking – PNR was generated using fictitious name. TEST/MR.Travel Service providers must not create any fictitious bookings, that block the airline’s inventory in the live GDS environment, Please klik to find attached detail of our GDS miss-use policies. Kindly please circulate and inform this to all of your respective staffs and or branch offices. Thanks Regards, Ikhsan Sarwa Raharja, Mr. Reservation & Ticketing Staff PT.AEROJASA PERKASA (AeroGSA) Aerowisata Park, Jl. Prof. DR.Soepomo No.45, Tebet, Jakarta 12810 Office hours: 0800 – 1700 (Weekdays) Saturday & public holiday – Closed Phone : +62 21 8370 2636 Fax : +62 21 8370 8376 Email: 9wsales@ajp.aerowisata.com … READ MORE
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Sabre Red 360 Hardware Requirements
The new Sabre® Red™ 360 is a managed client application that is downloaded and installed in a variety of configurations. Sabre’s technical development and quality assurance teams have tested various scenarios to determine recommended hardware specifications for the end user’s workstation. Installation of the new Sabre® Red™ 360 on a workstation that does not meet these specifications may not function properly and cannot be supported by Sabre. Operating System Software: Supported Operating Systems: Microsoft Windows 7 – 32 and 64 bit Microsoft Windows 8.1 – 32 and 64 bit Microsoft Windows 10 – 32 and 64 bit Microsoft Windows Server 2008 R2 and 2012 The following Operation Systems are not supported: Windows XP is no longer supported as Microsoft stopped support in 2014, Windows XP, Windows Vista, Windows 8 and Server 2008 Support for Windows 7 is limited Hardware Specifications The Processor Requirements: A multi-core processor that meets the above Windows requirements. For best performance, Sabre recommends the following CPU types: Minimum CPU recommended is Intel Core i5 Dual-core processor with 3.3 GHz (or AMD equivalent) Optimal CPU recommended is the Intel Core i7 Quad-core processor with 3.5 GHz (or AMD equivalent) Memory Requirements: 4 GB RAM for 32 bit OS or 8 GB RAM for 64 bit OS. 500 MB of free disk space for the first user on a standard desktop installation. 40 MB for each additional user. Additional storage may be required for other agency applications. Monitor Requirements: Monitor: 1366×768 is highly recommended. Monitors with lower resolution will work, but the user experience will be sub-optimal. Permissions and Rights Permission Requirements: Sabre Red Workspace requires “Full” rights or permissions to the installation and user directories that it will be installed to. Additional information on permissions, directory options, and locations can be found on the Advanced Installation User guide. Web Browsers Requirements: Microsoft Internet Explorer version 8.X, 9.X, 10.X or 11.X. The Sabre® Red™ 360 requires 128-bit encryption. The browser should be configured to use TLS1.2. Connectivity Requirements: Although no minimum level is required, to experience the highest level of connectivity, we recommend the following: Minimum bandwidth recommended: Download 1.76 Mbit (220 KB/s) / Upload 320 Kbit (40KB/s) for upgrade/ installation Download 320 Kbit (40KB/s) / Upload 320 Kbit (40KB/S) for use Optimal bandwidth recommended: Download 1.76 Mbit (220 KB/s) / Upload 800 Kbit (100KB/s) for upgrade/ installation. Download 480 Kbit (60KB/s) / Upload 800 Kbit (100KB/s) for … READ MORE
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ABACUS ENTRIES FOR SKYTEAM FARES
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A NEW WAY FOR TRAVEL COMPANIES TO CONNECT WITH TRAVELLERS
TRIPCASE TripCase gives your travellers a place to manage their trips. Connected to powerful web and mobile technology, this awardwinning itinerary management app delivers the right information at the right time – and to any device. Take advantage of the TripCase Document Delivery service to seamlessly email tickets, invoices and itineraries once bookings have been made. Your travellers can then access your agency-branded documents from their TripCase accounts, containing all the latest travel tips and exclusive information directly relevant to them. Managing your branding is easy with the TripCase Connect administrative portal. With 24 language options, you can configure documents and customize messages, as well as access related reports. WHAT’S IN IT FOR YOU OFFER TECHNOLOGY front mobile app at no cost to your business. TripCase is available on all devices and platforms including Apple Watch! INCREASED ENGAGEMENT with your travellers before and during their trips, providing flight notifications, road maps, weather forecasts and more. BUILD POSITIVE BRAND image with configurable document delivery and in-app messaging, keeping your agency top of mind. HOW IT WORKS FOR YOU Keep travellers informed by providing information when they need it As soon a trip is booked in Sabre Red Workspace, the flight, car and hotel reservation details are automatically added to a traveller’s TripCase account. The traveller does not have to do anything, other than log in to his TripCase account to see his latest trip information. Any additional plans can be easily added by forwarding confirmation emails to trips@tripcase.com or by manually adding the information directly in his account. TripCase web portal is accessible for travellers to manage flight notification and trip reminders. Empower travel agencies with powerful solution for premium service delivery An agency may send a confirmation email with the important travel documents, e.g. itineraries and eTicket receipts or Electronic Miscellaneous Document. The email may include agency logo and is configurable to support 24 languages. This service is free for all agencies that encourage TripCase Connect adminstrative portal is available for travel agencies to access archived documentations and manage document delivery setup to suit business operations. HOW WILL YOU STAND OUT OFFER PREMIUM SERVICES to travellers at no cost, e.g. Trip Reminder, Flight Notifications, Graphical Seat Map, Weathers and Destination Information, etc. SUPPORT TRIPCASE WEB & TRIPCASE MOBILE APP IN 9 LANGUAGES, English, French, Italian, Spanish, Portuguese, Japanese, Korea (Hangul), Simplified Chinese and Traditional Chinese. PREMIUM TRIPCASE SERVICES that meet the unique needs of corporations are available through TripCase Corporate. … READ MORE
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The travel retail revolution and the rise of the travel consultant
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