Merry Christmas!
Please be informed that our office will be closed on Monday, 25 December 2017, and for Tuesday, 26 December 2017 Our Customer Service operating hours will be changed from 08.30 AM – 13.30 PM.
Thank you for your kind attention and happy holiday!
Best Regards
Sabre Travel Network Indonesia
Customer support after office hours
HP : 0816920832 or 0812862323
Email : helpdesk@sabretn.co.id, technical@sabretn.co.id, marketing@sabretn.co.id
Related Articles
-
Abacus Study Reveals Vast Untapped Opportunities for Mobile
Despite soaring adoption rates of smartphones and tablets across Asia Pacific, mobile applications remain a largely untapped opportunity within the travel industry here, according to a regional study released by Abacus International today. This is one of the primary findings of the ‘2013 Abacus Corporate Travel Practices Survey’ which collated the views of the most influential corporate travel companies and corporate travel agencies in Asia Pacific to uncover vital trends that are expected to impact their businesses over the next two to three years. Revealing a clear disconnect between the perceived importance and actual provision of smartphone and tablet applications in the industry, 83 per cent of respondents felt mobile technology would have a moderate to significant impact on their business, but only a third (33%) of those surveyed had implemented any mobile web or native applications as yet. Additionally, of those available only four in ten enable flight and hotel bookings via mobile and only one in ten provide the ability to make changes to existing arrangements. Just one in seven had created a specific app for tablet users. Corporate travel policy was another area where the prevailing trend was not reflected in the practice of agents. Despite the positive economic outlook acknowledged by all, 97 per cent had received instructions from clients to further tighten their policy terms. The pressure has led to increased demand for alternative flight and accommodation options, right into the long tail. More budget travel has clearly resulted. 73 per cent of respondents noted higher low-cost carrier (LCC) bookings for corporate travellers, mostly to comply with policies governing the choice of lowest fare. Robert Bailey, CEO of Abacus International notes, however, that the LCCs are also reaching out to the corporate sector much more. “While the low-cost market in Asia has yet to fully embrace corporate travel distribution, some budget carriers are now clearing a path to the corporate accounts, recognising the scale of the opportunity with trade partners, particularly on routes where low-cost competition is beginning to crowd out,” he said. Two patterns of corporate booking tool adoption were also seen to be emerging, which the study explores in more detail. Secondary expense management systems as a source of competitive differentiation were also identified, with over half looking to jump in on their popularity soon. “Despite the challenges, travel agencies are better placed to capitalise on the trends as they affect their businesses,” added Bailey. “The essential technology and content is already available and customised for clients in many different commercial settings.” The 2013 Abacus Corporate Travel Practices Survey was completed in April 2013 and is published today. For more information, contact … READ MORE
-
Abacus voted ‘Best New Technology’ for the 2015 China Travel & Meetings Industry Awards
SHANGHAI, May 8th, 2015 – Abacus, the Asia Pacific region’s leading travel solutions provider was voted the ‘Best New Technology’ in its category for the prestigious 2015 China Travel & Meetings Industry Awards, hosted in Shanghai on May 6th. TravelWeekly China readers credited the technology company’s pioneering mainland team for their ‘most outstanding product innovation and R&D’ with a ‘first-class product’ developed to achieve ‘competitive advantage’. Abacus’s treatment of industry partners was another component in the selection criteria. This is the eighth consecutive year in which Abacus has received the accolade and follows two decades of investment in travel agency solutions customised for the China market. Peter Li, General Manager for Abacus China received the award from Irene Chua, Travel Weekly China Group Publisher at the glittering event hosted by TravelWeekly China at the Ritz-Carlton, Shanghai. “This is a reflection of the commitment of our Abacus team to China’s travel agent community. We are working hard to provide the complementary technologies that drive greater productivity while also increasing our agents’ access to new content and markets,” said Li. “We are very appreciative of the support shown by subscribers to TravelWeekly China. Thank you all for an unforgettable night.” For more information, contact Abacus at www.abacuscn.com or call the toll-free Customer Support at 800-810-0390 (Mon-Sun, … READ MORE
-
Letter From Jet Airways – Jet Airways GDS Policy
Dear our valuable agents partner From now on, we shall not accept any further ADM waiver from you should this ADM is containing of GDS misuse policy, some of them are as follows: Duplicate PNR booking- ADM raised due to Duplicate PNR booking. As per the GDS misuse policy creating duplicate bookings in the same passenger name record (PNR) or across PNRs for the same passenger is prohibited. Also Post investigation we see that tickets were not issued for the misused PNRs, hence the ADM holds good for the same. Churning the PNR more then 3 times – As per the GDS misuse policy Travel service providers must avoid repeated cancelling and re-booking of the same or different flight, class, date or route (known as churning) to circumvent ticketing time limits or for any other reason whatsoever; as this leads to unreasonably high booking / cancelling volumes. Fictitious Name booking – PNR was generated using fictitious name. TEST/MR.Travel Service providers must not create any fictitious bookings, that block the airline’s inventory in the live GDS environment, Please klik to find attached detail of our GDS miss-use policies. Kindly please circulate and inform this to all of your respective staffs and or branch offices. Thanks Regards, Ikhsan Sarwa Raharja, Mr. Reservation & Ticketing Staff PT.AEROJASA PERKASA (AeroGSA) Aerowisata Park, Jl. Prof. DR.Soepomo No.45, Tebet, Jakarta 12810 Office hours: 0800 – 1700 (Weekdays) Saturday & public holiday – Closed Phone : +62 21 8370 2636 Fax : +62 21 8370 8376 Email: 9wsales@ajp.aerowisata.com … READ MORE
-
ABACUS ENTRIES FOR SKYTEAM FARES
Dear All Travel Agents, These are the SKYTEAM Fares Entries On Abacus System , Round TheWorld Entry (FQSELSEL01SEPRW-KE ) GO Africa Entry ( FQNBOJNB05MARIT-KQ/USD ) GO China Entry ( FQCANSHA20MAY-CZ¥PSKY ) GO Italy Entry ( FQROMPMO20MAY-AZ¥PITX ) GO Russia Entry ( FQMOWLED01MAYIT-SU ) Happy Booking , Thanks and Regards, Customer Support Abacus Indonesia Updated … READ MORE
-
A NEW WAY FOR TRAVEL COMPANIES TO CONNECT WITH TRAVELLERS
TRIPCASE TripCase gives your travellers a place to manage their trips. Connected to powerful web and mobile technology, this awardwinning itinerary management app delivers the right information at the right time – and to any device. Take advantage of the TripCase Document Delivery service to seamlessly email tickets, invoices and itineraries once bookings have been made. Your travellers can then access your agency-branded documents from their TripCase accounts, containing all the latest travel tips and exclusive information directly relevant to them. Managing your branding is easy with the TripCase Connect administrative portal. With 24 language options, you can configure documents and customize messages, as well as access related reports. WHAT’S IN IT FOR YOU OFFER TECHNOLOGY front mobile app at no cost to your business. TripCase is available on all devices and platforms including Apple Watch! INCREASED ENGAGEMENT with your travellers before and during their trips, providing flight notifications, road maps, weather forecasts and more. BUILD POSITIVE BRAND image with configurable document delivery and in-app messaging, keeping your agency top of mind. HOW IT WORKS FOR YOU Keep travellers informed by providing information when they need it As soon a trip is booked in Sabre Red Workspace, the flight, car and hotel reservation details are automatically added to a traveller’s TripCase account. The traveller does not have to do anything, other than log in to his TripCase account to see his latest trip information. Any additional plans can be easily added by forwarding confirmation emails to trips@tripcase.com or by manually adding the information directly in his account. TripCase web portal is accessible for travellers to manage flight notification and trip reminders. Empower travel agencies with powerful solution for premium service delivery An agency may send a confirmation email with the important travel documents, e.g. itineraries and eTicket receipts or Electronic Miscellaneous Document. The email may include agency logo and is configurable to support 24 languages. This service is free for all agencies that encourage TripCase Connect adminstrative portal is available for travel agencies to access archived documentations and manage document delivery setup to suit business operations. HOW WILL YOU STAND OUT OFFER PREMIUM SERVICES to travellers at no cost, e.g. Trip Reminder, Flight Notifications, Graphical Seat Map, Weathers and Destination Information, etc. SUPPORT TRIPCASE WEB & TRIPCASE MOBILE APP IN 9 LANGUAGES, English, French, Italian, Spanish, Portuguese, Japanese, Korea (Hangul), Simplified Chinese and Traditional Chinese. PREMIUM TRIPCASE SERVICES that meet the unique needs of corporations are available through TripCase Corporate. … READ MORE
-
The travel retail revolution and the rise of the travel consultant
BY CHRIS HENZ ON 26 MAY 2016 There can be too much of a good thing. The revolution in travel retail has caused disruption across the industry and, more often than not, it is being led by the empowered traveler. An overabundance of travel information and booking options available online was initially viewed as a threat to traditional travel consultants, but it ended up creating a lot of noise — and that noise has proven to be a boon instead. Read … READ MORE
-
Book on Abacus Hotel Q4 promotion and win a complimentary hotel stay with breakfast for 2! Promotion ends Dec 2013.
Savour the Goodness in Asia! Go on and enjoy the exhilarating sights and tantalising Asian cuisines this quarter! Be spoilt for choices with hotels from Hong Kong, Indonesia, Korea, Singapore and Vietnam, and earn commission of up to 15% at the participating hotels. What’s more, you get to stand a chance to win a complimentary hotel stay with breakfast for two! Terms and conditions apply. Don’t wait! Start booking … READ MORE
-
Sabre Office Hours During Ramadhan
Please be advised that our working hours during the month of Holy Ramadan, are scheduled as follow: General Monday – Friday : 8.00 AM – 3.30 PM Customer Support Monday – Friday : 8.00 AM – 5.00 PM Saturday : 8.30 AM – 2.30 PM Regular working hours will resume on the first working day after Eid el-Fitr holiday. Wish you all happy and blessed Ramadan! Best Regards Sabre Travel Network Indonesia Customer support after office hours/ weekends/ public holiday HP : 08121862323 Email : helpdesk@sabretn.co.id, technical@sabretn.co.id, marketing@sabretn.co.id , … READ MORE