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Abacus-connected travel agent whom clocked the highest number of hours on Abacus eLearning portal will be rewarded
Abacus-connected travel agent whom clocked the highest number of hours on Abacus eLearning portal will be rewarded
Article
The Hotels Quarterly Promotion (Q3) featuring hotel properties from Indonesia, Korea, Malaysia, Philippines, Taiwan and USA ended on 30 September 2015. Sabre-connected travel agents who made materialised bookings during the promotional period qualified for themselves a chance to win a complimentary hotel stay with breakfast for two. Click here to see if you are one of the lucky winners. Congratulations to … READ MORE
TRIPCASE TripCase gives your travellers a place to manage their trips. Connected to powerful web and mobile technology, this awardwinning itinerary management app delivers the right information at the right time – and to any device. Take advantage of the TripCase Document Delivery service to seamlessly email tickets, invoices and itineraries once bookings have been made. Your travellers can then access your agency-branded documents from their TripCase accounts, containing all the latest travel tips and exclusive information directly relevant to them. Managing your branding is easy with the TripCase Connect administrative portal. With 24 language options, you can configure documents and customize messages, as well as access related reports. WHAT’S IN IT FOR YOU OFFER TECHNOLOGY front mobile app at no cost to your business. TripCase is available on all devices and platforms including Apple Watch! INCREASED ENGAGEMENT with your travellers before and during their trips, providing flight notifications, road maps, weather forecasts and more. BUILD POSITIVE BRAND image with configurable document delivery and in-app messaging, keeping your agency top of mind. HOW IT WORKS FOR YOU Keep travellers informed by providing information when they need it As soon a trip is booked in Sabre Red Workspace, the flight, car and hotel reservation details are automatically added to a traveller’s TripCase account. The traveller does not have to do anything, other than log in to his TripCase account to see his latest trip information. Any additional plans can be easily added by forwarding confirmation emails to trips@tripcase.com or by manually adding the information directly in his account. TripCase web portal is accessible for travellers to manage flight notification and trip reminders. Empower travel agencies with powerful solution for premium service delivery An agency may send a confirmation email with the important travel documents, e.g. itineraries and eTicket receipts or Electronic Miscellaneous Document. The email may include agency logo and is configurable to support 24 languages. This service is free for all agencies that encourage TripCase Connect adminstrative portal is available for travel agencies to access archived documentations and manage document delivery setup to suit business operations. HOW WILL YOU STAND OUT OFFER PREMIUM SERVICES to travellers at no cost, e.g. Trip Reminder, Flight Notifications, Graphical Seat Map, Weathers and Destination Information, etc. SUPPORT TRIPCASE WEB & TRIPCASE MOBILE APP IN 9 LANGUAGES, English, French, Italian, Spanish, Portuguese, Japanese, Korea (Hangul), Simplified Chinese and Traditional Chinese. PREMIUM TRIPCASE SERVICES that meet the unique needs of corporations are available through TripCase Corporate. … READ MORE
[ezcol_1half id=”” class=”” style=””] Providing a snapshot of the key issues for online travel agencies in the Asia Pacific region, Abacus is today sharing the findings of an ‘Online Travel Poll.’ This August the region’s leading travel technology provider questioned 62 travel agents invested in the online space on various aspects of their digital businesses and the revenues achieved. Comprising a mix of agency types, some regional, some traditional or niche, one in five were dedicated almost entirely to online business. Those more offline tended to fulfil that way, even if the query originated on the net, while those focused on online revenues tended to process the entire transaction digitally. Flight search served as the primary function of their sites with 82 per cent confirming that they sell air tickets online. Almost three-quarters offer accommodation and cross-sell other products. The ability to present competitive fares, including those of low cost carriers (LCCs), was seen as vital to the offering for most. But, while 42 per cent of participants acknowledged LCCs as having a ‘major presence’ in their markets, 60 per cent were unable to display and sell their inventory. Only 29 per cent of the agents have any agreements with budget carriers, the rest either excluded them from their search results or, as one in seven admitted, ‘screen-scrape’ the LCCs’ sites for the sake of content comprehensiveness. As further evidence of the disparity between supply and demand, almost a third stated ‘we ignore LCCs and focus on airlines that can be booked through our online booking engine.’ “We cannot assume users of these travel agents’ sites are familiar with all the airlines operating on their chosen routes, or to know where else to look to compare the available fares,” explained Martin Symes, VP Product & Marketing at Abacus International. “An LCC’s absence places the carrier, the intermediary and the consumer at a disadvantage.” Having bridged the content divide, though it seems other gaps appear. Where online travel agents are able to book LCCs, the low cost model, with fares often lacking flexibility and the emphasis on ancillary revenue generation, selling and servicing is made more challenging. One third of the agents cited a problem with ancillaries in quoting the total price. “It’s a snapshot of where we are on this important debate,” cautioned Symes. “In other parts of the world including the US, Europe and Australia, we have witnessed major LCCs work to gain share of the higher yielding corporate market, by evolving their products and GDS participation levels. It will be interesting to see if this is replicated here in Asia.” “LCCs in this region now have the ability to engage the trade in many different ways, given innovation in the distribution technology. They can readily scale a B2B model to complement their direct focus,” he added. Confirming the growing and largely untapped corporate opportunity, almost three-quarters of the corporate agents responding to the recent Abacus Corporate Travel Practices Survey noted greater demand for LCC seats from their clients. The LCCs distributing through the GDS appear to be reaping rewards too. The budget carriers integrated with Abacus have seen business from the channel grow by an average of 86 per cent over this last year. Commissioned from Travel Tech Consulting, the Abacus Online Travel Poll findings are available on request from: marketing@abacus.com.sg. [/ezcol_1half] [ezcol_1half_end id=”” class=”” … READ MORE
Despite soaring adoption rates of smartphones and tablets across Asia Pacific, mobile applications remain a largely untapped opportunity within the travel industry here, according to a regional study released by Abacus International today. This is one of the primary findings of the ‘2013 Abacus Corporate Travel Practices Survey’ which collated the views of the most influential corporate travel companies and corporate travel agencies in Asia Pacific to uncover vital trends that are expected to impact their businesses over the next two to three years. Revealing a clear disconnect between the perceived importance and actual provision of smartphone and tablet applications in the industry, 83 per cent of respondents felt mobile technology would have a moderate to significant impact on their business, but only a third (33%) of those surveyed had implemented any mobile web or native applications as yet. Additionally, of those available only four in ten enable flight and hotel bookings via mobile and only one in ten provide the ability to make changes to existing arrangements. Just one in seven had created a specific app for tablet users. Corporate travel policy was another area where the prevailing trend was not reflected in the practice of agents. Despite the positive economic outlook acknowledged by all, 97 per cent had received instructions from clients to further tighten their policy terms. The pressure has led to increased demand for alternative flight and accommodation options, right into the long tail. More budget travel has clearly resulted. 73 per cent of respondents noted higher low-cost carrier (LCC) bookings for corporate travellers, mostly to comply with policies governing the choice of lowest fare. Robert Bailey, CEO of Abacus International notes, however, that the LCCs are also reaching out to the corporate sector much more. “While the low-cost market in Asia has yet to fully embrace corporate travel distribution, some budget carriers are now clearing a path to the corporate accounts, recognising the scale of the opportunity with trade partners, particularly on routes where low-cost competition is beginning to crowd out,” he said. Two patterns of corporate booking tool adoption were also seen to be emerging, which the study explores in more detail. Secondary expense management systems as a source of competitive differentiation were also identified, with over half looking to jump in on their popularity soon. “Despite the challenges, travel agencies are better placed to capitalise on the trends as they affect their businesses,” added Bailey. “The essential technology and content is already available and customised for clients in many different commercial settings.” The 2013 Abacus Corporate Travel Practices Survey was completed in April 2013 and is published today. For more information, contact … READ MORE
Malindo Air can now be booked through the Sabre Red WorkSpace. Monday, 2 November 2015, located in Sabre Indonesia office, Malindo Air working together with Sabre Indonesia was held socialization and launching event to introduce Malindo Air in Sabre Red WorkSpace. The activity was separated into two sessions attended by more than 30 representatives of Malindo Air’s travel agents in Jakarta. The event was opened with an enthusiastic welcome from Managing Director Sabre Indonesia Iswandi Said, followed by Malindo Air General Manager of Commercial Support Ms. Karen Low and Malindo Air Head of Global Sales Yogananthan Muniandy. Malindo Air presented its products and facilities, and continued with presentations on how to book and issue Malindo Air through the Sabre Red WorkSpace. After presentation participants get chance to win lucky draw of 2 return tickets from Malindo Air. Contact Sabre Indonesia for more … READ MORE
SINGAPORE March 2nd, 2015 – Abacus, Asia Pacific’s leading revenue partner for airlines, today announced a comprehensive partnership with Jet Airways that will broaden the Indian carrier’s reach while increasing its control over connecting … READ MORE
Happy New Year! Please be informed that our office will be closed on Tuesday, 1 January 2019 and for Monday, 31 December 2018, Our Customer Service operating hours will be changed from 08.00 AM – 14.00 PM. We will reopen on Wednesday, 2 January 2019. Thank you for your kind attention and happy holiday! Best Regards, Sabre Travel Network Indonesia Customer support after office hours HP : 0816920832 or 0812862323 Email : helpdesk@sabretn.co.id, technical@sabretn.co.id, marketing@sabretn.co.id, Electra Indonesia … READ MORE
Eid Mubarak to You and Your Family! All management and staffs of PT Sabre Travel Network Indonesia would like to send the warmest greetings to all those celebrating Eid Al-Fitr. May the blessings of Allah fill your life with happiness and open all the doors of success now and always. Due to the Eid Al-Fitr holidays, please note that Sabre Indonesia offices will be temporarily closed from 11 – 20 June 2018. During the holidays, our Helpdesk and Electra Developer team will remain stand by on June 11 – 14 and 18 – 20, from 8.30 AM to 2.30 PM. Customer Support after office hour HP : 0816 920 832 atau 0812 186 2323 Email : helpdesk@sabretn.co.id, technical@sabretn.co.id, marketing@sabretn.co.id , electra-support@sabretn.co.id Thank you for your kind attention and Happy Holiday! Best Regards, Sabre Travel Network … READ MORE
