May this special day brings peace, happiness and prosperity to everyone. Eid Mubarak!
In connection with the Hari Raya Idul Fitri 1438 H holiday, our office will have leave and holiday period from 23 – 30 June 2017.
During the leave period, on 23 – 24 June and 27 – 30 June 2017 our Customer Service will stand by from 08:30 to 14:30 WIB.
Thank you for your kind attention and happy holiday
Hotel Cancellation Guidelines
Has your travel agent experienced no cancellation number returns whenever an active hotel segment is cancelled in the system? Before checking with the hotel chain or property, you may like to access Travel Agency’s General Message queue to display hotel chain’s teletype messages. These messages may provide information that could be helpful while troubleshooting. Steps to access General Message Queue are as follows: Step 1: Access subscriber’s General Message Queue Example: Q/G Step 2: Explanation on the important information display on the message. Row 1 HDQ Headquarter RM Reservations AA Carrier code Row 2 .DAL 3-letter location code of hotel chain HL Code representing hotel segment HL 2-letter hotel chain code, eg, Hilton Hotels 25 Hotel segment action date 0339 Hotel segment action time Row 3 HDQ Headquarter AA Carrier code LTYANL Abacus Record Locator Row 4 1 Number of passenger in name field WOO/HEN… Passenger’s name Row 5 HHL Hotel segment HL Hotel chain code, eg, Hilton Hotels UC1 Status code, number of rooms KUL 3-letter city code IN31JUL Check-in date OUT02AUG Check-out date 2NT Number of room nights 12475 Hotel property code 1A01A07 Room type and rate code from hotel chain -1 Number of adult occupants /CX-1921… Cancellation number Row 6 – Information with regards to the hotel segment Step 3: Remove G message after … READ MORE
Useful Tips on Automated Exchanges
Did you know… For every successful ticket exchanged through Automated Exchanges, there will be an ‘Automated Reissue’ tag appended. What this means is that this exchanged ticket is guaranteed by Sabre under the Fare Guarantee Policy! Maximize your free trial by performing your first exchange through Automated Exchanges today! Should you need help, please contact your local Sabre … READ MORE
Abacus dan Lufthansa Agent Sales Challenge
DELIVER THE BEST DEALS WITH ABACUS HOTEL PROMOTION Q4
Sabre Office Hours During Ramadhan
Please be advised that our working hours during the month of Holy Ramadan, are scheduled as follow: General Monday – Friday : 8.00 AM – 3.30 PM Customer Support Monday – Friday : 8.00 AM – 5.00 PM Saturday : 8.30 AM – 2.30 PM Regular working hours will resume on the first working day after Eid el-Fitr holiday. Wish you all happy and blessed Ramadan! Best Regards Sabre Travel Network Indonesia Customer support after office hours/ weekends/ public holiday HP : 08121862323 Email : firstname.lastname@example.org, email@example.com, firstname.lastname@example.org , … READ MORE
THE LAUNCHING OF MALINDO AIR IN SABRE INDONESIA
Malindo Air can now be booked through the Sabre Red WorkSpace. Monday, 2 November 2015, located in Sabre Indonesia office, Malindo Air working together with Sabre Indonesia was held socialization and launching event to introduce Malindo Air in Sabre Red WorkSpace. The activity was separated into two sessions attended by more than 30 representatives of Malindo Air’s travel agents in Jakarta. The event was opened with an enthusiastic welcome from Managing Director Sabre Indonesia Iswandi Said, followed by Malindo Air General Manager of Commercial Support Ms. Karen Low and Malindo Air Head of Global Sales Yogananthan Muniandy. Malindo Air presented its products and facilities, and continued with presentations on how to book and issue Malindo Air through the Sabre Red WorkSpace. After presentation participants get chance to win lucky draw of 2 return tickets from Malindo Air. Contact Sabre Indonesia for more … READ MORE
Be Ahead of The Game with Abacus FareX for Airlines
Sabre completes acquisition of Abacus International
SOUTHLAKE, Texas, July 1, 2015 – Sabre Corporation (NASDAQ: SABR) today announced that it has completed the acquisition of Abacus International, the leading global distribution system (GDS) in the Asia Pacific region. “The addition of Abacus further strengthens Sabre’s leading position in the fast-growing Asia-Pacific region,” said Sabre President & CEO Tom Klein. “Our ability to combine Sabre’s strong global technology platform capabilities with Abacus’ deep local market expertise will provide Asia-Pacific airline, hospitality and travel agency customers with unprecedented innovation and service options. It also makes us an ideal technology partner for global customers seeking to grow and expand in Asia-Pacific.” Abacus serves more than 100,000 travel agents across the Asia-Pacific region’s 59 markets and has both global and uniquely local relationships with airlines and hotels, including the leading portfolio of low-cost airline content and Chinese airline content. Sabre, which previously owned 35% of Abacus, acquired the remaining portion for net cash consideration of $411 million. Separately, the acquisition includes new long-term distribution agreements between Sabre and the 11 Asian airlines that previously shared ownership of Abacus with Sabre. The acquisition, including associated working capital adjustments and cash acquired, was financed through cash on hand, augmented by revolver borrowings of $70 million. Sabre has also signed an agreement to acquire Abacus national marketing company, Abacus Distribution Systems (Hong Kong). Sabre management will update financial guidance as it relates to the Abacus acquisition during the company’s next earnings conference call, which is scheduled for Tuesday, August 4, … READ MORE