Please be advised that our working hours during the month of Holy Ramadan, are scheduled as follow:
General
Monday – Friday : 8.00 AM – 3.30 PM
Customer Support
Monday – Friday : 8.00 AM – 5.00 PM
Saturday : 8.30 AM – 2.30 PM
Regular working hours will resume on the first working day after Eid el-Fitr holiday.
Wish you all happy and blessed Ramadan!
Best Regards
Sabre Travel Network Indonesia
Customer support after office hours/ weekends/ public holiday
HP : 08121862323
Email : helpdesk@sabretn.co.id, technical@sabretn.co.id, marketing@sabretn.co.id , electra@sabretn.co.id
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PCI Data Security Standard (PCI DSS)
Dear Sabre customer, As previously communicated, 30 June is the deadline for disabling SSL/early TLS and implementing TLS 1.2, a more secure encryption protocol, in order to meet the PCI Data Security Standard (PCI DSS) for safeguarding payment data. It is in our mutual best interest to be prepared well in advance of the deadline so there are no resulting business impacts to Sabre or our customers. Beginning 19 June, Sabre will block traffic that uses non-compliant SSL protocols and versions of TLS protocols prior to 1.2. This action will allow both Sabre and our customers the chance to validate that systems will operate as expected before the 30 June deadline and the non-compliant protocols are permanently disabled. Additionally, we will conduct a test run that will allow both Sabre and our customers the chance to catalog and remediate any unforeseen effects before June 19. During the test run listed below, Sabre Web Services will stop accepting non-compliant connections. Any products not upgraded to compliant versions will stop working as will any custom applications not using TLS 1.2 to connect to Sabre Web Services. Non-compliant connections will be restored at the end of the test run. Test Run: 10 June 2018 from 09:00 SGT to 13:00 SGT / 02:00 BST to 06:00 BST (9 June 2018 from 20:00 CDT to 00:00 CDT) You can evaluate your PCI status and find more information on how to become PCI compliant on the IATA website. The final change for non-compliant connections is scheduled for 19 June at 08:00 SGT / 01:00 BST (18 June at 19:00 CDT). There will be no exceptions. Please understand that your business operations will be impacted if you do not take action prior to this date (ensure desktop software can support TLS 1.2 – most notably Operating System, Web Browser, and/or Citrix desktop client). Remember, Windows XP and Vista do not support TLS 1.2, which may make your agency vulnerable to known security risks. Any computers on Windows XP or Vista should upgrade to a newer operating system for improved security and compliance. Additionally, these operating systems are no longer supported by Microsoft and Sabre – further increasing their vulnerability. We will continue to send you reminders periodically prior to the deadline. However, we strongly encourage you to upgrade now and thus avoid last-minute hassles. If you have already upgraded to TLS 1.2, let us know so we can remove you from future reminders. Please contact your Account Director or Sabre Technical Support Team with any questions. Best Regards, Your Sabre … READ MORE
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Sabre Red 360 Hardware Requirements
The new Sabre® Red™ 360 is a managed client application that is downloaded and installed in a variety of configurations. Sabre’s technical development and quality assurance teams have tested various scenarios to determine recommended hardware specifications for the end user’s workstation. Installation of the new Sabre® Red™ 360 on a workstation that does not meet these specifications may not function properly and cannot be supported by Sabre. Operating System Software: Supported Operating Systems: Microsoft Windows 7 – 32 and 64 bit Microsoft Windows 8.1 – 32 and 64 bit Microsoft Windows 10 – 32 and 64 bit Microsoft Windows Server 2008 R2 and 2012 The following Operation Systems are not supported: Windows XP is no longer supported as Microsoft stopped support in 2014, Windows XP, Windows Vista, Windows 8 and Server 2008 Support for Windows 7 is limited Hardware Specifications The Processor Requirements: A multi-core processor that meets the above Windows requirements. For best performance, Sabre recommends the following CPU types: Minimum CPU recommended is Intel Core i5 Dual-core processor with 3.3 GHz (or AMD equivalent) Optimal CPU recommended is the Intel Core i7 Quad-core processor with 3.5 GHz (or AMD equivalent) Memory Requirements: 4 GB RAM for 32 bit OS or 8 GB RAM for 64 bit OS. 500 MB of free disk space for the first user on a standard desktop installation. 40 MB for each additional user. Additional storage may be required for other agency applications. Monitor Requirements: Monitor: 1366×768 is highly recommended. Monitors with lower resolution will work, but the user experience will be sub-optimal. Permissions and Rights Permission Requirements: Sabre Red Workspace requires “Full” rights or permissions to the installation and user directories that it will be installed to. Additional information on permissions, directory options, and locations can be found on the Advanced Installation User guide. Web Browsers Requirements: Microsoft Internet Explorer version 8.X, 9.X, 10.X or 11.X. The Sabre® Red™ 360 requires 128-bit encryption. The browser should be configured to use TLS1.2. Connectivity Requirements: Although no minimum level is required, to experience the highest level of connectivity, we recommend the following: Minimum bandwidth recommended: Download 1.76 Mbit (220 KB/s) / Upload 320 Kbit (40KB/s) for upgrade/ installation Download 320 Kbit (40KB/s) / Upload 320 Kbit (40KB/S) for use Optimal bandwidth recommended: Download 1.76 Mbit (220 KB/s) / Upload 800 Kbit (100KB/s) for upgrade/ installation. Download 480 Kbit (60KB/s) / Upload 800 Kbit (100KB/s) for … READ MORE
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Eid Mubarak Greetings & Sabre Indonesia Office Hour During Lebaran Period
May this special day brings peace, happiness and prosperity to everyone. Eid Mubarak! In connection with the Hari Raya Idul Fitri 1438 H holiday, our office will have leave and holiday period from 23 – 30 June 2017. During the leave period, on 23 – 24 June and 27 – 30 June 2017 our Customer Service will stand by from 08:30 to 14:30 WIB. Thank you for your kind attention and happy holiday Customer support after office hour HP : 0816 920 832 atau 0812 186 2323 Email : helpdesk@sabretn.co.id, technical@sabretn.co.id, … READ MORE
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Season’s Greetings from Sabre Travel Network Indonesia
Merry Christmas! Please be advised that Sabre Indonesia Office will be closed over the Christmas on 25 December 2018, and for Monday, 24 December 2018, Our Customer Service operating hours will be changed from 08.30 AM – 14.30 PM. We will reopen on Wednesday, 26 December 2018. Thank you for your kind attention and happy holiday! Best Regards Sabre Travel Network Indonesia Customer support after office hours/ weekends/ public holiday HP : 0816920832 or 0812862323 Emaill : helpdesk@sabretn.co.id, technical@sabretn.co.id, … READ MORE
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Book on Abacus Hotel Q4 promotion and win a complimentary hotel stay with breakfast for 2! Promotion ends Dec 2013.
Savour the Goodness in Asia! Go on and enjoy the exhilarating sights and tantalising Asian cuisines this quarter! Be spoilt for choices with hotels from Hong Kong, Indonesia, Korea, Singapore and Vietnam, and earn commission of up to 15% at the participating hotels. What’s more, you get to stand a chance to win a complimentary hotel stay with breakfast for two! Terms and conditions apply. Don’t wait! Start booking … READ MORE
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Abacus GetThere
Abacus GetThere is a comprehensive and robust online travel procurement solution designed to provide enterprises the power to manage costs and optimise travel budget in a systematic way year after year, and corporate travellers the freedom of choice in trip planning while staying within the boundaries of the company’s travel policies & supplier contracts. Enjoy the reliability and global reach of this award winning interface design solution. Breaking new ground with you. Contact us today. Learn … READ MORE
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Eid Mubarak Greetings & Sabre Indonesia Office Hour During Lebaran Period
Eid Mubarak to You and Your Family! All management and staffs of PT Sabre Travel Network Indonesia would like to send the warmest greetings to all those celebrating Eid Al-Fitr. May the blessings of Allah fill your life with happiness and open all the doors of success now and always. Due to the Eid Al-Fitr holidays, please note that Sabre Indonesia offices will be temporarily closed from 11 – 20 June 2018. During the holidays, our Helpdesk and Electra Developer team will remain stand by on June 11 – 14 and 18 – 20, from 8.30 AM to 2.30 PM. Customer Support after office hour HP : 0816 920 832 atau 0812 186 2323 Email : helpdesk@sabretn.co.id, technical@sabretn.co.id, marketing@sabretn.co.id , electra-support@sabretn.co.id Thank you for your kind attention and Happy Holiday! Best Regards, Sabre Travel Network … READ MORE
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Letter From Jet Airways – Jet Airways GDS Policy
Dear our valuable agents partner From now on, we shall not accept any further ADM waiver from you should this ADM is containing of GDS misuse policy, some of them are as follows: Duplicate PNR booking- ADM raised due to Duplicate PNR booking. As per the GDS misuse policy creating duplicate bookings in the same passenger name record (PNR) or across PNRs for the same passenger is prohibited. Also Post investigation we see that tickets were not issued for the misused PNRs, hence the ADM holds good for the same. Churning the PNR more then 3 times – As per the GDS misuse policy Travel service providers must avoid repeated cancelling and re-booking of the same or different flight, class, date or route (known as churning) to circumvent ticketing time limits or for any other reason whatsoever; as this leads to unreasonably high booking / cancelling volumes. Fictitious Name booking – PNR was generated using fictitious name. TEST/MR.Travel Service providers must not create any fictitious bookings, that block the airline’s inventory in the live GDS environment, Please klik to find attached detail of our GDS miss-use policies. Kindly please circulate and inform this to all of your respective staffs and or branch offices. Thanks Regards, Ikhsan Sarwa Raharja, Mr. Reservation & Ticketing Staff PT.AEROJASA PERKASA (AeroGSA) Aerowisata Park, Jl. Prof. DR.Soepomo No.45, Tebet, Jakarta 12810 Office hours: 0800 – 1700 (Weekdays) Saturday & public holiday – Closed Phone : +62 21 8370 2636 Fax : +62 21 8370 8376 Email: 9wsales@ajp.aerowisata.com … READ MORE